Privacy Policy & KVKK Compliance

ALLICUX ("we", "us", "our") is a product of PROCUX Teknoloji A.Ş., registered in Turkey. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website allicux.com and use our platform services. We are committed to protecting your personal data in compliance with Turkish Law No. 6698 on the Protection of Personal Data (KVKK) and the EU General Data Protection Regulation (GDPR) where applicable.

We collect information you provide directly: name, email address, company name, phone number, and shipping details when you create an account or request quotes. We automatically collect technical data: IP address, browser type, device information, and usage analytics through cookies and similar technologies. We do not collect sensitive personal data (special categories) unless explicitly required for customs documentation, in which case we obtain your explicit consent.

We use your data to: provide and maintain our freight comparison and logistics services; process your shipping quotes and bookings; communicate with you about your account and shipments; improve our platform and develop new features; comply with legal obligations including customs and trade regulations; send you marketing communications (only with your consent, which you can withdraw at any time). We do not sell your personal data to third parties.

Under Turkish Law No. 6698 (KVKK), you have the right to: learn whether your personal data is being processed; request information about processing if your data has been processed; learn the purpose of processing and whether it is used in accordance with its purpose; know the third parties to whom your data is transferred domestically or abroad; request correction if your data is incomplete or inaccurate; request deletion or destruction of your data under the conditions set forth in Article 7; request notification of corrections or deletions to third parties; object to any result that is against your interests arising from analysis of your data exclusively through automated systems; claim compensation for damages arising from unlawful processing of your data.

If you are located in the European Economic Area (EEA), you additionally have the right to: access your personal data; rectify inaccurate personal data; erase your personal data ("right to be forgotten"); restrict processing of your personal data; data portability; object to processing; withdraw consent at any time; lodge a complaint with a supervisory authority. We process EU user data based on legitimate interest and/or explicit consent, and we maintain appropriate safeguards for cross-border data transfers.

We implement industry-standard security measures including: 256-bit TLS/SSL encryption for all data in transit; AES-256 encryption for data at rest; regular security audits and penetration testing; access controls and authentication mechanisms; SHA-256 proof chain for document integrity verification. Despite our efforts, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but we continuously work to protect your information.

We use essential cookies required for platform functionality, analytics cookies (with your consent) to understand usage patterns, and no advertising or third-party tracking cookies. You can manage your cookie preferences through your browser settings. Essential cookies cannot be disabled as they are necessary for the platform to function.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Shipping records and customs documents are retained for the legally mandated period (typically 5 years under Turkish commercial law). Account data is retained until you request deletion. You may request deletion of your data at any time by contacting us.

Data Controller: PROCUX Teknoloji A.Ş., Bursa Uludağ Üniversitesi Teknoloji Geliştirme Bölgesi (BAUNTEK), Nilüfer/Bursa, Turkey. For any questions about this Privacy Policy, your personal data, or to exercise your rights under KVKK or GDPR, please contact us at: privacy@allicux.com. We will respond to your request within 30 days as required by KVKK.